MEDICAL ANSWERING SERVICE and CALL CENTER

It takes special expertise to handle the busy phone lines and often urgent calls any doctor’s office or medical facility may receive during the course of a day or night.  Concorde Communications’ skilled, capable agents have been providing award-winning service to the Medical community since 1989.  From this extensive experience, we’ve developed the proficiency necessary to process critical incoming calls quickly and deliver sensitive information accurately to the proper staff. Our service gives patients the attention and peace of mind they deserve.

Why choose Concorde Communications’ Medical Answering Service and Call Center?

• Our Medical Answering Service and Call Center is based in the USA. and provides nationwide services.
  
• We have a dedicated healthcare department specifically trained in medical terminology, call processing and compassion for the patient
• We have won national awards for quality and service-excellence for the past eight years.
• We customize our services to meet your exact protocols.
• We have senior managers on staff 18 hours a day, seven days a week to handle any unexpected situation.
• We service the healthcare community nationwide.
• We offer Bilingual English/Spanish support.
• Our team works in compliance with the revised Health Insurance Portability and Accountability Act (HIPAA).  We are 100% HIPAA compliant with the new regulations

• We offer bilingual support

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Medical Answering Service

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Medical Answering Service

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